Privacy Policy
Effective Date: March 27, 2026
BeninMed (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information, including in connection with our communications, services, and marketing practices.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Phone number
- Email address
- Mailing address
- Any information you provide through forms, calls, or messages
Communication Data
- SMS/text message interactions
- Call logs and recordings (if applicable)
- Email correspondence
Technical Data
- IP address
- Browser type and device information
- Website usage data (via cookies or tracking tools)
2. How We Use Your Information
We use your information to:
- Provide and operate our services
- Respond to inquiries and customer support requests
- Send transactional and service-related communications
- Send marketing and promotional messages (where permitted)
- Improve our website, services, and customer experience
- Comply with legal obligations
3. SMS / Text Messaging (A2P 10DLC Compliance)
By providing your phone number and opting in, you consent to receive SMS/text messages from BeninMed.
Message Types
Messages may include:
- Appointment confirmations and reminders
- Customer service responses
- Promotional and marketing messages
Message Frequency
Message frequency may vary.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions
You may opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance
Consent
- Consent to receive SMS messages is not a condition of purchase
- We only send messages to users who have provided prior express consent
4. Information Sharing
We do not sell, rent, or share your personal information, including phone numbers, with third parties for their marketing purposes.
We may share information with:
- Service providers (e.g., RingCentral, CRM platforms) to operate our business
- Legal authorities if required by law
- Contractors or partners who assist in delivering services (under confidentiality obligations)
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or mobile networks is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Your Rights (Florida & U.S.)
Depending on applicable laws, you may have the right to:
- Request access to your personal data
- Request correction or deletion
- Opt out of marketing communications
To exercise these rights, contact us using the information below.
8. Cookies & Tracking
We may use cookies and similar technologies to:
- Improve website functionality
- Analyze traffic and usage
- Support marketing efforts
You can control cookies through your browser settings.
9. Third-Party Services
We may use third-party platforms (such as RingCentral or CRM systems) to process communications and data. These providers are obligated to safeguard your information.
10. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have any questions about this Privacy Policy or your data, contact us at:
BeninMed
Address: 9250 Glades Road Suite 108, Boca Raton, FL 33434
Phone: (844) 372-3646
Email: info@beninmed.com
